FAQ

Delivery

When will my order arrive?
5-10 working days.

Who handles my package?
DHL handles all deliveries and packages will be delivered to nearest Service Point.

Payment

Which payment method can I use?
You can pay for your goods by card purchase from a valid Visa or Mastercard payment card.

Returns

How can I return an item?
Return is at your own expense and you are personally responsible for the shipment being returned. You must always contact us via info@designmedina.com in the event of an approved return and a lost return is not approved.

How many days do I have open purchase?
14 days.

General

How can I order a special design?
Via email info@designmedina.com or contact form under contact on webpage.

How much do products cost?
The prices are passed on the quality and difficulty level of the profession and they have different prices.